Patient and Family Centred Care
At Thunder Bay Regional Health Sciences Centre we believe that your health information deserves to be treated with respect and sensitivity and that your privacy must be protected. We are committed to protecting the privacy, confidentiality, and security of all personal health information. Access to your personal health information is available to those who are involved in your ongoing care and treatment.
We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your visits to TBRHSC, and the care that you received during those visits. Occasionally we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.
We use and disclose your personal health information to:
Personal health information may be disclosed to a prescribed planning entity for the purposes of analysis, or compiling statistics with respect to the management of, evaluation or monitoring of, the allocation of resources to or planning for all or part of the health system without the consent of the patient provided the entity meets requirements outlined in the Personal Health Information Protection Act. Four prescribed planning entities in Ontario are Cancer Care Ontario, Canadian Institute for Health Information, Institute for Clinical Evaluative Sciences and Pediatric Oncology Group of Ontario.
You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us (subject to legal exceptions). Family physicians routinely receive copies of hospital reports unless you notify us otherwise.
Our Privacy Officer is Mieke DeRoover.
For more information about our privacy protection practices, or to raise a concern you have with our practices, contact us at:
Thunder Bay Regional Health Sciences Centre
You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have violated your rights. The Commissioner can be reached at:
Information and Privacy Commissioner/Ontario
1-800-291-1405 (TTY: 1-800-387-5559)
Complete an OLIS Withdrawal of Consent or OLIS Reinstatement Consent form and submit it to an OLIS-participating hospital laboratory.