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SARS - FAQ

Q: How has the SARS outbreak effected services at Thunder Bay Regional Health Sciences Centre?


Click to listen to this page using ReadPlease A: Thunder Bay Regional Health Sciences Centre, as a category "0" hospital with no know SARS cases, is operating under relatively normal conditions. All elective surgery, outpatient diagnostics and outpatient clinics are providing full services. Patients who require acute care services through the Emergency Department are seen and assessed as per usual procedures. Following directives set out by the Ministry of Health and Long-Term Care, all patients are screened on admission in the Emergency Department. Visitors are restricted from entering the facility without a valid reason. All physicians, staff and patients are screened before entering the hospital.

 

 

Q: Why are patients and visitors being screened?


A: The screening process is a "safety net " to ensure that we do not inadvertently bring undetected cases of SARS into our hospital. Following directives set out by the Ministry of Health and Long-Term Care, all patients are screened on admission in the Emergency Department. All outpatients are screened when they present at the front door of either site of Thunder Bay Regional Health Sciences Centrel. We are also screening all staff and physicians before allowing access to the hospital.

 

 

Q: Why are visitors being restricted from visiting family members and friends who are in hospital?


A: Access to Thunder Bay Regional Health Sciences Centre is restricted because of the SARS outbreak in Toronto. The precautions that are in place are based on the directives from the Ministry of Health and Long-Term Care. The directive states that; " All persons entering the facility, including healthcare workers and visitors, must have a valid reason for entry and must complete a SARS screening tool." A valid reason for entry is defined as "compassionate grounds" such as:

Palliative care.
Parent of an admitted child.
Visiting a patient whose death may be imminent.
Attendance by a partner at delivery of a child.

 

 

Q: What can I do instead of visiting my family or friend in the hospital?


A: There are several things that you can do to keep in close contact with your family member/friend while visiting is restricted at Thunder Bay Regional Health Sciences Centre. You are invited to call the patient and speak to the individual directly. If you are not sure of the telephone number you can call the main switchboard at 684-6000 and be connected to the patient room, or to the Nursing Unit. You may send cards or e-mail messages to your family member/friend. These messages will be delivered to the patients daily. Instructions on how to send e-mail (care-mail messages) will follow shortly. You may send flowers to patients by calling any of the Florists in the city. Thunder Bay Regional Health Sciences Centre has given all Florists specific instructions regarding floral deliveries.



For more information, please refer to the following:


Telehealth Ontario (24 hours a day, seven days a week) at 1-866-797-0000 to speak to a registered nurse
Visit the Ontario Ministry of Health Web site : www.health.gov.on.ca.


For more information, select from the list below:

SARS Facts
SARS Related Information