1. Have you, or someone you know, experienced difficulties arranging for or using services or programs at Thunder Bay Regional Health Sciences Centre due to a lack of accommodation for persons with disabilities?

     Yes
   
     No
   
     No Information
   
   

   If yes, please describe the barrier that you or someone you know faced at the time of visit. Do you have suggestions for improvement?
   
   



 

 

2. Does our staff communicate appropriately? Have you, or someone you know with a disability experienced difficulty communicating with TBRHSC personnel while visiting the Health Sciences Centre or receiving TBRHSC services? Please assist us to be most helpful. How well do we communicate?

     Courteous and helpful.
   
     Okay - but need to be more sensitive at times.
   
     Not sensitive to the needs of persons with disabilities.
   
   

   Please describe in detail. Do you have suggestions for improvement?
   
   




 

3. Are we as knowledgeable and sensitive as we should be? Have you or someone you know experienced a lack of awareness or sensitivity about a disability or an unacceptable attitude toward a person with a disability, while at Thunder Bay Regional Health Sciences Centre?

     Staff are generally aware and understanding of special needs.
   
    Staff are okay, but need some improvement.
   
     Staff are not sensitive to the needs of persons with disabilities.
   
   

   Please describe in detail. Do you have suggestions for improvement?
   
   



 

 

4. Please describe any other measures that Thunder Bay Regional Health Sciences Centre could take to improve services to persons with disabilities.

   
   



 

Respondent Type - are you?

  Community Member

  Patient

  Physician

  Staff

  Volunteer

Please provide the following contact information. This information is optional.