Patient
and Family Centred Care (PFCC) is the provision of care that
is respectful of, and responsive to individual patient/family
preferences, needs, and values and ensures that those values
guide all clinical decisions. Creating a caring environment
for patients and families ensures continuity of care and fosters
a learning environment. PFCC is a partnership involving patients,
families and healthcare providers that results in safe quality
care. Information is clear, complete, timely, accurate and
useful in helping patients and families effectively participate
in care and decision-making.
A positive outcome from Patient and Family Centred Care is
that patients and families are encouraged to participate in
policy and program development and act as care Advisors. They
make a difference.
